My Andersen tilt-wash window won't stay up — typical?
It's the most typical Andersen repair there is: worn balancers. $175 per balancer including parts and labor, and the tilt-in function keeps working as designed.
Any Brand, One Catalog
Andersen Window Repair — Balancers, Locks and Sealed Glass
Andersen tilt-wash double-hungs are everywhere in North Carolina, and their signature failure is the balancer: the sash that tilted in for easy cleaning starts sliding shut on its own. Second place goes to sash locks that stop meeting the keeper after the house settles, and third to fogged glass in units from the 90s and 2000s whose seals have simply aged out. Perma-Shield cladding keeps the exteriors looking newer than the hardware inside them.
WowFix is an independent repair company and is not affiliated with, endorsed by, or a service agent of Andersen. Brand names are used to identify the windows we repair.
Parts & Matching
Andersen balancer specs vary by series and sash weight — we read the stamp on the old unit and fit the matching pair, re-tensioned for the actual sash. Locks and keepers are matched by profile, and sealed units are built to Andersen's daylight openings, including the narrow-line glazing on older series. Discontinued doesn't mean unrepairable; it means the part is matched instead of ordered.
Andersen Repairs, Priced
| Sash balancer (window won't stay up) | $175 per balancer, parts + labor |
| Window latch / lock | $115, parts + labor |
| Foggy / cloudy double-pane glass (IGU replacement) | from $198 per pane, parts + installation |
| Window weatherstripping (drafts) | $115 per window, minimum 3 windows |
Andersen window repair near me? Serving Charlotte, Raleigh & Greensboro
WowFix repairs Andersen windows across all three of our metros — Charlotte, the Raleigh–Durham Triangle and the Greensboro–Winston-Salem Triad — and the towns around them. Same catalog prices everywhere: hardware from $115, sealed glass from $198, written 5-year warranty.
FAQ
Andersen says my window series is discontinued — can it still be fixed?
Yes. Hardware is matched by spec from repair catalogs, and sealed glass is built to size regardless of series. Discontinued affects ordering new sashes, not repairing yours.
Is it worth repairing a 25-year-old Andersen window?
Usually — the frames and cladding hold up far better than the moving parts. A $175 balancer or $198 glass unit against $1,000+ per replacement window is easy math across a whole house.