Information We Collect
We may collect personal information from you in various ways when you use the Platform, including:
- Account Information: When you sign up for a WOWFIX account, we collect your name, email address, phone number, and other information you provide.
- Service Requests: If you request services through the Platform, we collect information about the type of service needed, your address, and other details to connect you with a service provider.
- Payment Information: If you make purchases through the Platform, we collect your payment information, such as credit card details, to process payments.
- Communications: If you contact us directly, we collect information in the communication such as email address and contents of the message.
- Device Information: We collect technical information about the device you use to access the Platform, such as IP address, browser type, operating system details, and device identifiers.
- Usage Information: We collect information about how you interact with the Platform, such as pages visited, services viewed, frequency and duration of visits, and referral sources.
- Location Information: With your consent, we may collect precise location data from your mobile device to provide location-specific services.
- Cookies and Tracking Technologies: We use tracking technologies like cookies to collect usage information and support features of the Platform.
How We Use Information
We use the information we collect for purposes including:
- Provide our services and respond to your requests
- Improve and maintain the Platform
- Notify you about changes and offerings
- Provide customized content and advertising
- Detect and prevent fraud, abuse, security, and technical issues
- Conduct research and analysis to improve our services
- Comply with legal obligations
- Enforce our Terms of Service
We may disclose your personal information to third parties in limited circumstances, including:
- Service providers we’ve contracted to support our business functions.
- Law enforcement agencies, government authorities, or third parties if required by law.
- Business partners who distribute or advertise our services.
- Third parties as part of a merger, acquisition, or other transfer of all or part of our assets.
We do not sell or rent your personal information to third parties for marketing purposes. Any disclosures to third parties will only be to enable them to perform services on our behalf.
Your Choices and Rights
You have certain rights and choices regarding how we handle your information. These include:
- Opting out of marketing communications
- Accessing and updating your WOWFIX account information
- Deleting your WOWFIX account and personal information
- Restricting how we use or disclose your information
- Receiving an electronic copy of your personal data
To exercise any of these rights, please contact us through the information below.
We retain your personal information for as long as required to fulfill our contractual obligations, comply with legal requirements, resolve disputes, protect our assets, and enforce our agreements.
Security of Information
We implement technical and organizational measures designed to protect your information from unauthorized access, disclosure, loss, and misuse. No data security measures can guarantee 100% security.
Our services are not designed for or directed at children under 16 years of age. We do not knowingly collect personal data from children. If we learn that a child’s information was submitted through our Platform, we will delete it.
Changes to this Policy