Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
The builder's warranty expired years ago, the manufacturer points at 'labor', and the window still won't stay up. We're who you call after the warranties stop caring — repairs from $115.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
Garner's newer subdivisions all live the same timeline: year one, the builder fixes things. Year five or eight, the first balancer dies, a unit fogs up, a latch stops catching — and suddenly nobody's phone rings through. The builder's obligation ended long ago; the window manufacturer's paper warranty, if it covers anything, covers parts and not the labor to install them. That gap is exactly where we live: diagnose the failure, supply the part, install it, warranty the work — from $115 a line.
When the first windows in a young house fail, the search reflex says 'replacement' — but a seven-year-old window is a healthy window with a dead component. The frame is fine, the glass is usually fine, the installation is fine; a $175 balancer or a $198 sealed unit puts it back to factory behavior. Whole-window replacement in a house this age is almost always money donated to someone's sales quota — and on the rare occasion it's genuinely needed, we'll show you why in writing.
No warranty paperwork required — just the window and its symptom.
Won't stay up, fogged, won't lock — you don't need the builder's spec sheet; the window tells us its story.
The failed component identified and priced from the catalog — $115 to $375 covers nearly everything post-warranty.
We bring the part, install it and adjust the window to spec — no waiting on a manufacturer's parts department.
Cycled and locked with you watching — and this time the warranty is ours, written, and five years long.
Post-warranty repairs run on the same printed catalog as everything we do:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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Garner's subdivisions came up in waves, and their windows age in the same waves — southern Wake sits minutes off our Raleigh routes, so post-warranty calls book fast.
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No stock footage, no actors — an actual WowFix job: a rotted, fogged-out window brought back to flawless, like-new condition.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 2, 2026