Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
The double-hung is the workhorse of every Garner street — and the type we know inside out. When yours are truly done, we replace them with double-hungs built where cheap ones cut corners. Free estimate, repair math shown first.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
$0
Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
Know the double-hung's three famous failures: sashes that won't stay up (balancers, $175), locks that miss (latches, $115), and fog between the panes (glass units, from $198). Every one is a repair, and a double-hung under fifteen years old almost always deserves that route first — we'll price it in front of you. Replacement earns its place when frames have warped, wood has rotted through, or the window was low-grade the day it was installed and every part of it shows it.
From the street they look identical; ten years of use tells them apart. A quality double-hung carries a balance system rated for decades instead of seasons, sashes that tilt in so second-floor glass cleans from inside, an insulated glass package with real Low-E, and reinforced meeting rails that keep the lock lined up year after year. Those are exactly the corners the bargain window cuts — invisibly, until the sash starts slamming in year six. We install the version that doesn't.
The repair check keeps you honest money; the install earns the rest.
Each double-hung tested — the repairable ones flagged with catalog prices, the truly spent ones counted for replacement.
The replacement scope in one holding number, with the repair alternative beside it — decide on paper, not on a pitch.
Old units out, openings prepped and de-rotted, new windows set plumb, square, insulated and flashed.
Every sash run, tilted and locked with you watching — backed by a written workmanship warranty.
Replacement is estimated free at your house — with the repair column filled in first:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
Drag the handle to compare — swipe or tap a dot for more jobs.
Street after Garner street runs on double-hungs — from Aversboro's established blocks to the new builds past White Oak, our Raleigh-route crews replace and repair them daily.
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No stock footage, no actors — an actual WowFix job: a rotted, fogged-out window brought back to flawless, like-new condition.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 2, 2026