Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
A rotted sash costs $375 to rebuild — or $2,000 to replace with a new wood window. In Charlotte's market, that math shows up on inspection reports and closing tables alike.
Real WowFix job in the Charlotte area — drag to see the difference.
Real WowFix job in the Charlotte area — drag to see the difference.
A wood window has a few parts worth knowing by name, because that's where the trouble starts. The sash is the movable panel that holds the glass. The sill is the sloped piece outside, under the window, that sheds rain away from the house.
Paint is the only armor. Bare wood drinks water like a sponge. As long as the paint is whole, rain runs off. Once it cracks or peels, every rain soaks straight into the wood. The worst spots are the flat ones: the bottom rail of the sash and the sill, where water sits instead of running off. In Charlotte's humid summers that wood barely dries out between storms. Wet wood is food for fungus, and the fungus turns it soft from the inside long before you see a hole.
Most of the window is still good. As you just saw, the rot doesn't take the whole window. The top sash, the glass and most of the frame stay solid. Only the bottom rots, where water sits. That's why we developed a way to restore the window instead of replacing it: we cut out only the rotted wood and splice in new wood milled to the original profile, so the repair disappears under paint. The whole window stays, original and working, and the homeowner saves a lot of money: a rebuilt sash from $375 or a sill from $475, against about $2,000 for a new wood window.
Aluminum-clad windows rot where you can't see it. On many newer windows the outside of the wood is wrapped in aluminum, so it looks like there's nothing left to rot. But the aluminum is sealed to the glass with silicone, and that silicone often lets go. When it does, rain runs straight in between the glass and the aluminum, down onto the wood underneath. It collects in the pocket between the aluminum and the wood and fills it up like a bathtub, the same way the desiccant fills up inside a foggy glass unit. The aluminum keeps the water in and keeps the air out, so it never dries. From outside the window looks perfect. Underneath, the wood is going soft.
How to check your own windows:
What we do. We cut the rot out down to solid, healthy wood and splice in new wood milled to the original profile, from $375 per sash and $475 per sill. Small, early spots can be consolidated with epoxy once the loose decay is out. Then the repair is finished and sealed so the paint can do its job again.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
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Charlotte houses move fast, and inspection reports flag every soft sill on the way. Sellers panic toward replacement quotes; buyers demand outsized credits. The grown-up answer costs a fraction of either: each flagged section cut out and rebuilt in real wood — windows from $375, door frames from $475 — with an itemized invoice that closes the inspection item cleanly.
Searches ask about epoxy, so here's the straight answer we give on-site: structural epoxy consolidates small, early, honestly-probed spots. Deep rot — the kind inspectors flag — gets cut out to solid, healthy wood and rebuilt with a laminated piece milled to the original profile. What we never do is trowel filler over decay: that repair fails within a year and reopens the inspection item with interest.
From flagged report to closed item — probe, price, rebuild, document.
Each report item — and its unflagged neighbors — probed to the healthy-wood boundary before anything is promised.
Windows from $375, doors from $475, each section its own line — the sheet agents and adjusters actually want.
Decay out, profile-matched wood in, joints finished until the splice disappears.
Finished, sealed, photographed if you need it for the file — backed by a written workmanship warranty.
Rot repair in Charlotte is priced by the piece — in writing first:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — and most sealed glass is built the same day.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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Dilworth bungalows, Myers Park colonials, Ballantyne builder homes hitting their first rot cycle — one bench serves the whole metro.
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No stock footage, no actors — one of our actual Charlotte jobs: a rotted, fogged-out window brought back to flawless, like-new condition.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: October 12, 2026