Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
Mortise lock jammed, deadbolt dragging, panic bar dead — door hardware is repaired part by part, from $175. Older Charlotte locks are a specialty, not a problem.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
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Dilworth, Myers Park, Plaza Midwood — Charlotte's older homes run on mortise locks: the big rectangular boxes set into the door edge, engineered decades ago and worth keeping. When one jams or the latch stops throwing, most locksmiths quote a rip-out and a modern bore. We repair or replace the mortise itself — the door keeps its face and its character.
After a break-in, what's broken is usually concentrated at the hardware: pried lock, bent strike, splintered jamb. All of it repairs — usually same-day — so the house feels safe again by nightfall. Charlotte businesses: panic bars and door closers are code equipment; we service and replace them with written quotes and zero drama.
Hardware jobs are quick when the right part rides on the truck — describe the symptom and we bring it.
Key turns but nothing moves, deadbolt drags, latch misses the strike — your words plus a photo of the lock face are plenty.
Mortise, tubular, multi-point or commercial — we identify the exact mechanism and bring the part or rebuild the original.
Most hardware swaps finish within the hour, priced from the catalog in writing: door locks $175, frame wood from $475.
Locked, unlocked, slammed and cycled with you watching — then backed by a written workmanship warranty.
Door hardware in Charlotte is catalog-priced — confirmed in writing before the screwdriver comes out:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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From Fourth Ward brownstones with century-old mortise locks to Ballantyne storefronts with panic bars — one crew, one catalog, all of Charlotte.
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No stock footage, no actors — one of our actual Charlotte jobs: a rotted, fogged-out window brought back to flawless, like-new condition.
Take one photo of the whole door and a close-up of the trouble area — the track, the handle, the glass, or the soft wood at the bottom. It lets us quote faster and bring the right parts.
Jot down the symptom — grinds or sticks on the track, won't lock or latch, drafts around the edges, fog or cracks in the glass, soft flaking wood at the bottom. It tells us whether it's hardware, a glass-only swap (from $198), or wood work.
Move mats, planters and furniture back from both sides of the door — most door work happens from inside and outside at once, and a clear opening keeps the visit quick.
Door brands hide their stickers on the edge or hinge side. If you spot one — or still have install paperwork — set it aside. Not required, but it helps us match rollers, locks and glass on the first trip.
Unlock gates, secure pets, and clear the deck or patio path. With access to both faces of the door, nearly every repair finishes in a single visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 2, 2026