Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
One problem on a door is a repair. Four problems on the same door is a math question — and the written sheet answers it for you. Free estimate, both columns filled in, no salesman's thumb on the scale.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
A Matthews door rarely dies of one thing. It collects: rot creeping up the frame, fog in the glass panel, a deadbolt that fights, seals gone flat. Each line is honest catalog money — wood from $475, glass from $198, hardware $175, seals $175 — and one or two of them is an easy repair decision. But when the same tired door needs four lines at once, the repair column starts talking to the replacement column. We write both totals on one sheet and let you read the answer yourself.
When the sheet lands on replace, the work honors the decision: opening inspected down to the sill, frame set square and shimmed, flashing lapped to shed water outward, perimeter foamed and sealed, hardware fitted and cycled until it clicks like new. Entry doors, patio sliders, storm doors — Matthews' mix of 90s-era subdivisions and older in-town homes keeps us fluent in both. The free estimate covers the true scope up front, not a teaser that inflates on install day.
The sheet decides, then the craft delivers.
Rot probed, glass checked, hardware cycled, seals inspected — the whole door's condition on paper, not just the loudest symptom.
The repair column (wood $475, glass $198, hardware $175) against the replacement estimate — you read the math, you make the call.
Opening prepped and de-rotted, frame set square, flashed, foamed, sealed — installed like the door before it never was.
Swing, latch, lock and weather seal all proven with you at the door — written workmanship warranty behind it.
The honest answer comes from your doorway, free and in writing — with the repair math shown first:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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Historic downtown Matthews, the subdivisions off Sardis Road, Stallings and Mint Hill next door — this side of the metro is steady ground for our Charlotte crew.
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No stock footage, no actors — an actual WowFix job: a rotted, fogged-out window brought back to flawless, like-new condition.
Take one photo of the whole door and a close-up of the trouble area — the track, the handle, the glass, or the soft wood at the bottom. It lets us quote faster and bring the right parts.
Jot down the symptom — grinds or sticks on the track, won't lock or latch, drafts around the edges, fog or cracks in the glass, soft flaking wood at the bottom. It tells us whether it's hardware, a glass-only swap (from $198), or wood work.
Move mats, planters and furniture back from both sides of the door — most door work happens from inside and outside at once, and a clear opening keeps the visit quick.
Door brands hide their stickers on the edge or hinge side. If you spot one — or still have install paperwork — set it aside. Not required, but it helps us match rollers, locks and glass on the first trip.
Unlock gates, secure pets, and clear the deck or patio path. With access to both faces of the door, nearly every repair finishes in a single visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 2, 2026