Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
From a foul ball through one light of a 1931 Tudor sash to a thermal crack walking across a custom's picture window — the glass failed, the window didn't. We cut or fabricate the replacement to the opening's exact size, from $198 — and treat every intact pane of antique glass as irreplaceable.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
West U is a town of throwing arms — a Little League city where backyards, driveways and the park all host live pitching — and windows occasionally field what gloves miss. The rest of the damage roster is just as local. Weekly lawn crews working 50-foot lots put mower-flung gravel within reach of every ground-floor pane. The teardown-rebuild cycle means somebody on the block is always demolishing or framing, and construction next door has a way of sending debris — or enough vibration to finish off a pane that was already stressed. Hurricane season contributes its wind-thrown branches. And then there's the break with no culprit at all: thermal stress. When triple-digit sun superheats one region of a big unshaded pane while interior air conditioning or the oak canopy keeps another region cool, the glass tears itself — a slow arc entering from the edge without any point of impact. Different stories, one ending: glass built precisely for the opening it goes back into.
The surviving prewar sashes of Monticello and Virginia Court still hold early-twentieth-century drawn glass — the kind with faint ripples and tiny seeds that make evening light move across a room. No factory makes it anymore; once a pane like that leaves a house, it's gone. So our first act at any older window is triage: in a divided-light sash, only the light that actually broke comes out, and every intact original around it is shielded while we work. If the sash needs bench work, surviving antique panes are cut free of their glazing, set safely aside, and re-bedded in fresh putty when it goes back together. The customs get the same precision at the other end of the scale — oversized picture windows, tall stair glass and patio panels fabricated to the millimeter, tempered wherever code insists, Low-E chosen so no pane on the wall shifts color when evening light hits it. Either way the invoice stays a fraction of full replacement's $1,000+ for every opening.
Triage, measure, fabricate, glaze — the glass is ready before the truck rolls, and one firm-dated visit closes the job.
Tell dispatch which pane and roughly how big — and mention if the window is prewar, so the visit is planned around protecting its original glass. You get a firm route date, booked in advance.
On-site we log exact dimensions, thickness, tempering and coating requirements, flag every antique light to preserve, and put the full price in writing before any cutting.
Single lights are cut dead-on to size; sealed units get stiff spacer bars and a desiccant charge rated for Gulf Coast heat; tempered stock is ordered where code requires it.
The casualty comes out without risking its neighbors, the new pane is bedded and puttied to match the originals, and you operate the sash yourself before we pack up — with 5 years of written workmanship warranty behind it.
Glass work in West U is priced off a printed catalog — double-pane sealed units start from $198 — and the written figure always lands before the work does:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — visits run on scheduled routes with a firm appointment date.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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We fabricate and install glass across all of West U — divided-light prewar sashes in Monticello and Virginia Court, tall stair glass and picture windows in Cambridge Place and Sunset Terrace, the Rice-side blocks of College Court — on scheduled routes with firm dates.
In West University Place
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No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new glass.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
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Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 19, 2026