Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
Sashes that free-fall, locks that spin, cranks that grind, drafts that whistle — every symptom is a failed part with a printed price, from $115. One scheduled visit clears the whole house; nothing gets torn off the wall.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
Many Roswell windows are old enough to be failing for the second time. The parts list hasn't changed. Tap what your window is doing:
What is your window doing?
Diagnosis
The sealed glass unit
The seal around the edge of the glass opened. Moisture got in and filled the drying beads inside the unit like a bathtub. When the tub overflowed, the fog showed up on the inside of the glass, where no cloth can reach.
We swap just the glass unit in your frame, from $198.
How foggy glass gets fixed →Diagnosis
The pivot shoe, a small plastic part
Hidden springs in the sides of the frame hold the sash up through a plastic pivot shoe. Over the years the plastic dries out and its hook breaks off, so nothing holds the sash anymore. Sometimes a sash that was forced snaps its metal pivot pin instead.
New balances and shoes, $175 a window.
Why windows won't stay up →Diagnosis
The bottom of the sash and the sill
Paint is the only armor wood has. Once it cracks, rain soaks into the flat parts at the bottom and never dries, and a fungus turns the wood soft from the inside. The top of the window stays solid.
We cut out the rot and splice in new wood: a sash from $375, a sill from $475.
How rot starts and how we fix it →Diagnosis
The crank operator, a small gearbox
On a casement window, a little gearbox under the sash turns the handle into motion. Its teeth strip with age, or all at once when a stuck window gets cranked hard. The handle spins free and the window stays put.
A new operator bolts in, $275.
More on broken cranks →Diagnosis
The weatherstripping
The soft strip around the sash flattens with age and stops touching it, so air walks right through the gap. A worn latch that no longer pulls the sash tight makes it worse.
New weatherstripping, $115 a window (3 windows minimum).
How we seal drafty windows →Diagnosis
Just the glass
A stray ball, a stone from the mower, a hard knock. The glass broke; the frame and the sash didn't.
New glass in your frame: a single pane from $164, a double-pane unit from $198.
Glass repair, every type →Diagnosis
The screen: its mesh, or its frame
Sun slowly breaks down the coating on the mesh until the strands snap instead of flexing, and it tears. Press it gently with your thumb: springy mesh only needs a wash, stiff papery mesh is done. Then look at the frame.
Frame still straight
Rescreen: new mesh in your frame
$100
Frame bent, or no screen
New screen built to size
$150
Diagnosis
The sash lock
The lock on the middle rail pulls the two sashes together. When it wears out, or the sash settles a little low, the two halves no longer meet and the window won't lock.
A new lock, $115.
Window hardware we replace →A second round of parts is still far cheaper than a new window.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
$0
Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
Roswell boomed in the '70s and '80s, which gives it a problem younger suburbs haven't met yet: windows past their first parts cycle. In Martins Landing and Willow Springs, the balancers that were already swapped once in the 2000s are quitting again; original latches have worn through their zinc; casement gears installed under Carter are grinding to a stop. Meanwhile the '90s brick traditionals of 30075 are arriving at their own first failures — dropping sashes, spinning locks, weatherstrip flattened by three decades of Georgia heat cycling. None of that condemns a single window. Balancers run $175, latches from $115, cranks $275 — parts, with part prices, against a replacement pitch of $1,000+ per opening.
Our metro-Atlanta trucks run scheduled routes, and that turns a nuisance into leverage: the visit that rescues your free-falling kitchen sash costs the same trip charge whether it fixes one window or fifteen. So we work the full list — balancers upstairs, latches in the kids' rooms, new weatherstrip through the drafty west wall — each item at its own printed catalog price on one written quote. When a symptom belongs to a specialist, the hand-off is built in: haze sealed inside the glass goes to the foggy-window line from $198, a cracked pane to made-to-measure glass from $198, a soft sill to the wood bench from $475. One company, one sheet, one warranty.
Make the list, get the date, watch the list die — one visit, in writing.
Walk the house and note each offender — won't stay open, won't lock, whistles, fogs, feels soft. Plain descriptions are plenty; each maps to a catalog line.
Dispatch books your appointment on the metro-Atlanta route and stocks the truck against your list — hardware matched by spec, glass fabricated ahead if needed.
Balancers, latches, locks, cranks, weatherstrip and screens handled window by window — every item at its printed price on one written quote.
Each repaired window gets cycled and locked in front of you, and everything is covered by a 5-year written workmanship warranty.
Window repair in Roswell starts at $115, priced strictly by the failed part from the same printed catalog we carry in every metro — confirmed in writing before work begins:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — visits run on scheduled routes with a firm appointment date.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
Drag the handle to compare — swipe or tap a dot for more jobs.
We repair windows across Roswell — the historic district, Martins Landing, Horseshoe Bend, and the subdivisions from Crabapple to Holcomb Bridge — and throughout the metro on scheduled routes.
In Roswell
Also in Roswell
Book your service today
No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new condition.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: October 13, 2026