Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
Balancers, latches, cranks, tilt hardware — the moving parts of a window, repaired or replaced from $115. The window stays; the worn-out part retires.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
$0
Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
Four mechanisms do all the moving in a window. Balancers — hidden springs in the jambs that hold a double-hung sash wherever you leave it. Latches and cam locks — the security handshake at the meeting rail. Operators — the gear-and-crank drive on casements and awnings. Tilt hardware — the little latches that let sashes lean in for cleaning. Each has a catalog price, most live on our trucks, and a worn one never means a new window.
Frames and glass are built for decades; the moving parts inside are usually the budget line of the original build, and they retire after ten to fifteen years of daily cycling. That's not failure — that's consumables reaching their design life. Swapping them costs a fraction of one replacement window and resets the clock: the refreshed window works like the day the house was finished.
Symptom to serviced hardware, usually in one visit.
Slams shut, won't lock, spins free, won't tilt — the symptom names the mechanism.
The exact part identified against our catalog and written down before work starts.
New hardware seated and aligned — keepers meeting latches, sashes riding balanced.
Opened, closed, locked and tilted with you watching — written 5-year warranty.
The least expensive fixes in the window trade, printed plainly:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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Hardware parts ride on every truck we run — city pages below, catalog identical everywhere.
Where We Work
The Triangle
Book your service today
No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new glass.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 1, 2026