Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
Sashes that guillotine down, locks that spin loose, drafts that defeat the thermostat — every symptom is a failed part with a printed price, from $115. One scheduled visit clears the list, and the windows never leave the wall.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
In Sandy Springs, homeowners tend to renovate instead of replace, and the window parts age out as a set. Tap what your window is doing:
What is your window doing?
Diagnosis
The sealed glass unit
The seal around the edge of the glass opened. Moisture got in and filled the drying beads inside the unit like a bathtub. When the tub overflowed, the fog showed up on the inside of the glass, where no cloth can reach.
We swap just the glass unit in your frame, from $198.
How foggy glass gets fixed →Diagnosis
The pivot shoe, a small plastic part
Hidden springs in the sides of the frame hold the sash up through a plastic pivot shoe. Over the years the plastic dries out and its hook breaks off, so nothing holds the sash anymore. Sometimes a sash that was forced snaps its metal pivot pin instead.
New balances and shoes, $175 a window.
Why windows won't stay up →Diagnosis
The bottom of the sash and the sill
Paint is the only armor wood has. Once it cracks, rain soaks into the flat parts at the bottom and never dries, and a fungus turns the wood soft from the inside. The top of the window stays solid.
We cut out the rot and splice in new wood: a sash from $375, a sill from $475.
How rot starts and how we fix it →Diagnosis
The crank operator, a small gearbox
On a casement window, a little gearbox under the sash turns the handle into motion. Its teeth strip with age, or all at once when a stuck window gets cranked hard. The handle spins free and the window stays put.
A new operator bolts in, $275.
More on broken cranks →Diagnosis
The weatherstripping
The soft strip around the sash flattens with age and stops touching it, so air walks right through the gap. A worn latch that no longer pulls the sash tight makes it worse.
New weatherstripping, $115 a window (3 windows minimum).
How we seal drafty windows →Diagnosis
Just the glass
A stray ball, a stone from the mower, a hard knock. The glass broke; the frame and the sash didn't.
New glass in your frame: a single pane from $164, a double-pane unit from $198.
Glass repair, every type →Diagnosis
The screen: its mesh, or its frame
Sun slowly breaks down the coating on the mesh until the strands snap instead of flexing, and it tears. Press it gently with your thumb: springy mesh only needs a wash, stiff papery mesh is done. Then look at the frame.
Frame still straight
Rescreen: new mesh in your frame
$100
Frame bent, or no screen
New screen built to size
$150
Diagnosis
The sash lock
The lock on the middle rail pulls the two sashes together. When it wears out, or the sash settles a little low, the two halves no longer meet and the window won't lock.
A new lock, $115.
Window hardware we replace →Keep the windows, replace the parts. Each one is on the catalog.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
$0
Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
A '70s split-level in High Point or a '60s ranch off Powers Ferry wears its age in a predictable pattern: one bedroom sash free-falls the moment you let go because its balancers gave out, the den casement crank spins without moving the pane, a latch in the kitchen turns but never bites, and the weatherstrip throughout was pressed flat decades of cooling seasons ago. None of that is a verdict on the house — it's a parts list. Balancers run $175, latches and locks from $115, cranks $275, weatherstrip priced per window. The replacement pitch prices the identical list at $1,000+ per opening and takes the original architecture with it. The catalog math keeps both the money and the house.
Sandy Springs remodels kitchens and keeps the mid-century bones; windows deserve the same logic. Because our metro-Atlanta visits run on scheduled routes, one stop should earn its trip: the same appointment that rescues the falling sash can re-spring every tired balancer, reset each loose latch, and lay new weatherstrip through the bedrooms — every line at its own printed price on one written quote. When diagnosis crosses into specialist territory, the handoff is built in: haze sealed between panes is a sealed-unit swap from $198, a cracked pane is made-to-measure glass from $198, and a soft sill is a real-wood rebuild from $475. One company, one sheet of paper.
Make the list, get the date, watch the list die — one scheduled visit, one written quote.
Room by room, write down every window misbehaving — falling, sticking, drafting, fogging, softening. Plain language is fine; each symptom maps to a catalog line.
Dispatch books your metro-Atlanta appointment and preps the truck against your list — hardware matched by spec, glass fabricated ahead if the list calls for it.
Balancers, latches, cranks, weatherstrip and screens handled window by window — each item at its printed price on a single written quote.
Every repaired window is opened, closed and locked in front of you, and the whole visit is covered by a 5-year written workmanship warranty.
Window repair in Sandy Springs starts at $115 and is priced by the failed part, from the identical printed catalog we use in every metro — confirmed in writing before the work:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — visits run on scheduled routes with a firm appointment date.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
Drag the handle to compare — swipe or tap a dot for more jobs.
We repair windows across Sandy Springs — the mid-century streets of Glenridge and High Point, the river-corridor homes of Riverside and Huntcliff, the condos near City Springs — and throughout the metro on scheduled routes.
In Sandy Springs
Also in Sandy Springs
Book your service today
No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new condition.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: October 13, 2026