Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
Prairie hail, wind-thrown debris, or a crack with no story behind it — the pane gave out; the window didn't. We cut and build to the exact millimeters of your opening — annealed, tempered or full sealed units, from $198 — while your frame never leaves the wall.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
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Sitting on the metro's western edge, Katy meets the spring storms before Houston does — hail cores roll in over open prairie with nothing to slow them, and stones from quarter- to ping-pong-size have been logged around Cinco Ranch and the Fry Road corridor. The area remembers April 2024, when a storm line dropped an EF1 tornado near Mason Road, and July 2024, when Beryl turned fence pickets and limbs into projectiles across Firethorne, Seven Meadows and half the master-plans. Then there's the breaker that needs no storm at all: thermal stress. A triple-digit afternoon superheats the exposed half of a big pane while interior A/C or a patio-cover shadow keeps the rest cool, and the glass tears itself — a smooth crack curving in from the edge with no chip, no impact, no culprit. Whatever broke it, the cure is the same: new glass, fabricated to the exact opening.
The 2000s builders gave Katy serious glazing: stacked windows climbing two stories over the entry, breakfast nooks wrapped in glass, family-room walls facing the pool, sliders sized for a Texas patio. When hail finds one of those panes, the replacement salesman declares the entire opening a loss — but glass is a component, and components can be fabricated. We cut single-strength, double-strength or tempered stock precisely to size, or assemble a whole new sealed unit when the victim was one pane of a pair, with the Low-E coating matched so the new glass and its neighbors read identically at sunset. It all beds into your original sash under fresh glazing compound, at a small share of the $1,000+ that replacing each opening would command.
Your glass is cut before we drive out — one firm-dated visit closes the job.
Describe the damage and the rough size. Dispatch places you on a scheduled west-Houston route with a firm appointment date — booked in advance, never guessed.
Exact dimensions, thickness, tempering requirements and Low-E coating go on paper — along with your price — before any blade touches glass.
Panes leave the table cut exact; sealed units get built around stiff spacers and desiccant fills that shrug off Texas summers.
Damaged glass lifts out safely, the new pane beds into fresh glazing, and you watch the sash cycle before we leave — 5-year written workmanship warranty on all of it.
Katy glass work follows the printed catalog — double-pane sealed units start at $198 — and the figure lands in your hand, on paper, before anything else happens:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — visits run on scheduled routes with a firm appointment date.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
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We fabricate and install glass across the Katy master-plans — Cinco Ranch and Seven Meadows south of the freeway, Grand Lakes and Firethorne beyond the Grand Parkway, the mature streets of Kelliwood and Nottingham Country — all on scheduled routes that come with firm dates.
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No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new glass.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 19, 2026