Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
A patio door that takes two hands, jumps the track or won't lock is riding on two worn rollers the size of a coin — not a dead door. Rollers rebuilt from $475, track and lock tuned, gliding one-handed in one visit.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
Estimated price
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Preliminary estimate — your final price is confirmed on-site at booking. No surprises.
Not sure what it is?
Charlotte sliders live hard: pollen dust in the track every spring, red-clay grit tracked in from the yard, pool decks in Ballantyne and Steele Creek that keep the bottom rail damp half the year. The two steel rollers under a 150-lb panel grind flat long before the glass or the frame give up. That's the whole diagnosis — and it repairs from $475 in one visit.
Door companies sell doors, so a dragging slider in Charlotte turns into a $2,500–$4,500 replacement conversation. The honest math: new rollers and a tuned track from $475, one visit, and the door your house came with glides like the day it was hung. Your glass, your frame, your money — all staying put. If a panel is truly finished, we'll say so in writing before anyone spends real money.
Door off, glide rebuilt, door on — checked under load.
Describe the drag or send a clip — we arrive knowing the roller type to bring.
The panel lifts out; flat rollers and track damage show themselves immediately.
Heavy-duty rollers seated, track cleaned and straightened, lock and latch adjusted.
The door goes back on, glides one-handed, locks without lifting — 5-year warranty.
Written numbers, not a door-sale conversation:
| Repair | Price |
|---|---|
| Roller replacement and track tune — $535 with new wheels | from $475 |
| Track repair or replacement | $475 |
| Sliding door lock | $175 |
| Latch | $115 |
| Weatherstripping | $175 |
| Tempered glass unit, built and installed | from $198 |
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
Drag the handle to compare — swipe or tap a dot for more jobs.
From Myers Park bungalows to Ballantyne builder sliders — one truck carries the roller sets for all of them.
In Charlotte
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No stock footage, no actors — an actual WowFix job: a rotted, fogged-out window brought back to flawless, like-new condition.
Take one photo of the whole door and a close-up of the trouble area — the track, the handle, the glass, or the soft wood at the bottom. It lets us quote faster and bring the right parts.
Jot down the symptom — grinds or sticks on the track, won't lock or latch, drafts around the edges, fog or cracks in the glass, soft flaking wood at the bottom. It tells us whether it's hardware, a glass-only swap (from $198), or wood work.
Move mats, planters and furniture back from both sides of the door — most door work happens from inside and outside at once, and a clear opening keeps the visit quick.
Door brands hide their stickers on the edge or hinge side. If you spot one — or still have install paperwork — set it aside. Not required, but it helps us match rollers, locks and glass on the first trip.
Unlock gates, secure pets, and clear the deck or patio path. With access to both faces of the door, nearly every repair finishes in a single visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: September 4, 2026