Rotted Sill, Caught in Time
Decay cut out completely and rebuilt in real wood — no filler, no new window.
The Glass Guru's signature foggy-window fix is moisture removal — drying the fog out of the old unit "for half the cost of new glass." WowFix replaces the failed unit outright from $198, fabricated in our own shop. The difference is what you're left with: dried-out old glass, or a brand-new sealed unit with its insulation restored.
Real WowFix job — drag to see the difference.
Real WowFix job — drag to see the difference.
The same price we quote on the phone. Tell us what's going on — or just snap a photo — and see your estimate instantly.
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The Glass Guru describes an exclusive restoration method that "removes all that trapped moisture and prevents it from returning" at "half the cost of new glass" (their site, August 2026). Here's the physics we'd want to know as homeowners: fog means the factory seal already failed, and the insulating gas that made the unit efficient escaped long ago. Drying clears the view — it cannot refill the insulation. Even Google's own AI summary of defogging notes it "does not fully restore original insulation value."
Honesty cuts both ways. If a unit is enormous, oddly shaped or historically protected, drying it can be a reasonable stopgap, and The Glass Guru is an established franchise that does it professionally. But for the standard double-pane windows in most Charlotte homes, the arithmetic is stubborn: a new shop-built unit starts at $198, restores the insulation a defog can't, and carries our 5-year parts-and-labor warranty. That's why we quote the real fix first.
Fog diagnosed honestly, priced exactly, fixed in one visit.
Fog between panes = failed factory seal. A photo confirms it in minutes.
New sealed unit from $198 — the exact number in writing, no inspection theater.
Low-E, argon, grids and thickness matched to your original unit.
Old unit out, new unit in — insulation restored, 5-year warranty on paper.
Their claims from their site (August 2026), our numbers from our public menu:
Every repair comes with a written workmanship warranty. If it's not right, we come back and make it right.
We fix the part that failed — glass, seal, sash or hardware — so you keep your windows and skip full-replacement cost.
Your repair is done by our own technicians, never subcontracted — most jobs booked within days.
A clear quote before any work starts. No hidden fees, no upsells, no pressure to replace what we can repair.
Drag the handle to compare — swipe or tap a dot for more jobs.
The same honest foggy-window math, everywhere we run.
Where We Work
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No stock footage, no actors — this is one of our actual jobs. Watch a rotted, fogged-out window brought back to flawless, like-new glass.
Snap a clear photo of every foggy, cracked or stuck window in natural light. Morning light shows fog between the panes best and lets us quote faster — often before we arrive.
Jot down the symptom per window — fog between the glass, won't open or stay up, draft, cracked pane, or rotted frame. It tells us whether it's a glass-only swap (from $198) or hardware/wood work.
Move furniture, blinds and décor back roughly three feet so our crew can measure and work safely. It keeps the visit quick and your things out of the way.
If you have the original window brand, a sticker in the frame, or install paperwork, set it aside. It's not required, but it helps us match glass and parts on the first trip.
Unlock gates, secure pets, and clear the exterior path to the windows. Most glass-unit work is done from both sides, so outside access keeps everything one visit.
Decay cut out completely and rebuilt in real wood — no filler, no new window.
We fabricate an exact-profile piece from laminated lumber and splice it in.
New glass built to the window's exact size — frame and trim untouched.
The pane is the part that failed — so the pane is the part we replace.
A failed seal, not a failed window: the sealed unit is swapped, the frame stays.
Rotted bottom rebuilt on-site — a fraction of the ~$10,000 a new door runs.
Real jobs, real photos — swipe for more.
Lead Window & Door Repair Specialist
This content is written by Eugene Ko, a master craftsman with 17+ years of hands-on experience in residential and commercial window repair. Eugene has personally completed over 15,000 window and door repairs across North Carolina, so every answer here is grounded in real field experience — not guesswork.
Last updated: July 1, 2026